State Farm® Insurance Agent Helena Soulakhian
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ILIANA ARGUETA aka ILY
May 7, 2026
5
out of
5
rating by ILIANA ARGUETA aka ILY
"I had a great experience with Emma Gabrielyan.She was professional, friendly, and very knowledgeable throughout the entire process. She took the time to answer all my questions and made everything easy to understand. Excellent customer service and a wonderful experience overall in the insurance industry. Highly recommend working with Emma Gabrielyan 😊😊😊"
We responded:
"Thank you, Iliana, for sharing your experience! I'm happy to hear that Emma provided you with such professional and friendly service. It's wonderful to know she made everything clear and easy for you. We appreciate your recommendation and are here if you need anything else!"
Jubair Musa
May 7, 2026
5
out of
5
rating by Jubair Musa
"⭐️⭐️⭐️⭐️⭐️ Helena Soulakhian - State Farm Insurance Agent offers outstanding customer service with a friendly and professional approach. The team is attentive, knowledgeable, and always ready to help clients find the right insurance solutions for their needs. They explain policies clearly and make the entire process easy and stress-free. A dependable agency that truly values customer satisfaction. Highly recommended!"
We responded:
"Hey, Jubair! I really appreciate you taking the time to share your experience with my office. It means a lot to know the team made everything easy to understand and comfortable from start to finish. We work hard to give each person clear information and support that fits their situation. Your recommendation and thoughtful comments about our service truly mean a lot to me. Thank you again for choosing my office for your insurance needs."
Grant Akopyan
May 6, 2026
5
out of
5
rating by Grant Akopyan
"Mary was absolutely amazing to work with! She made the entire car insurance process easy, stress-free, and explained everything clearly. She was professional, patient, and truly cared about finding the best coverage for me. I highly recommend Mary to anyone looking for excellent customer service and a reliable insurance agent!"
We responded:
"Thank you, Grant! I'm happy to hear that Mary provided such excellent service and made the insurance process smooth for you. Her professionalism and dedication to finding the best coverage are truly valued. If you need any further assistance, feel free to reach out!"
Karine Mumushik
May 5, 2026
5
out of
5
rating by Karine Mumushik
"Mery was very nice and helpful Thanks Mary"
We responded:
"Thank you, Karine! I'm happy to hear that Mery was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Hayk Plavchyan
May 4, 2026
5
out of
5
rating by Hayk Plavchyan
"Thank you Susanna to help me out today. All staff are very helpful, nice and supportive. Thank you Helena for great customer service and caring attitude."
We responded:
"Thank you, Hayk! I'm so happy to hear that Susanna and the rest of our team were able to assist you effectively. Your kind words about our customer service and supportive staff mean a lot to us. We're always here to help with any of your insurance needs!"
Tom from America
May 4, 2026
5
out of
5
rating by Tom from America
"I'd to send a shout out to Mary. I was having a very frustrating time trying to pay my homeowner's insurance bill, and I was losing my patience when I called the office. Mary answered and simply handled getting the payment to go through, which helped to calm down. Thank you personally, Mary. You were awesome, and I'm glad you were there for me. 🥰"
We responded:
"Thank you, Tom, for sharing your experience! I'm glad to hear that Lia was able to assist you in finding the right coverage and making the process enjoyable. Her dedication to providing excellent customer service truly shines through. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Arina Shanazary
May 1, 2026
5
out of
5
rating by Arina Shanazary
"Mary was incredibly helpful and professional throughout the entire process. She made everything feel easy and stress-free, taking the time to explain each step clearly and ensuring nothing was overlooked."
We responded:
"Thank you, Arina, for your wonderful feedback! I'm happy to hear that Mary provided such helpful and professional service, making the process easy and stress-free for you. Our team is dedicated to ensuring a smooth experience for everyone. If you have any more questions or need assistance in the future, feel free to reach out!"
Kristin Walker
April 28, 2026
5
out of
5
rating by Kristin Walker
"Mary was very helpful with updating my policy information."
We responded:
"Thank you, Kristin! I'm happy to hear that Mary was able to assist you with updating your policy information. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Alice Nahapatian
April 24, 2026
5
out of
5
rating by Alice Nahapatian
"Mary’s customer service is unmatched"
We responded:
"Thank you, Alice! I'm glad to hear that Mary provided such exceptional service. We strive to deliver the best experience for our customers. If you need anything else, feel free to reach out!"
Linda Zamora
April 20, 2026
5
out of
5
rating by Linda Zamora
"I called State Farm today and spoke to Mary. She was very pleasant and helpful. She answered all my questions with a return phone call in less than 15 minutes. Great customer service!"
We responded:
"Thank you, Linda! I'm happy to hear that Mary provided you with such prompt and helpful service. Our team is dedicated to delivering great customer service, and it's wonderful to know we met your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
Brenda Miller
April 16, 2026
5
out of
5
rating by Brenda Miller
"Helena and her team are always very helpful! Mary was particularly helpful recently with my vehicle coverage. Very much appreciated!’"
We responded:
"Thank you for your feedback, Brenda! I'm glad our team was able to assist you effectively. We appreciate your support and are here whenever you need us. Let us know if there's anything else we can do for you!"
Mon Aesquivel
April 16, 2026
5
out of
5
rating by Mon Aesquivel
"Talked to Mary and she was able to explain the product clearly. Was knowledgeable and was not pushy. Very pleasant talk."
We responded:
"Thank you for your review, Mon! I'm glad to hear that Mary provided you with clear and knowledgeable assistance. We strive to make every conversation pleasant and informative. If you have any more questions or need further assistance, feel free to reach out!"
Jimbo L
April 15, 2026
5
out of
5
rating by Jimbo L
"Great agent. Mary and the rest of the staff have helped me immensely."
We responded:
"Thank you, Jimbo! I'm happy to hear that Mary and the team have been so helpful to you. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Karthik Subramanian
April 14, 2026
5
out of
5
rating by Karthik Subramanian
"I have been using their service for several years now, and I couldn't be happier. They are incredibly prompt and always quick to reply whenever I have a question or need to update a policy. In a world where good customer service is hard to find, they truly stand out. Highly recommend!"
We responded:
"Thank you, Karthik, for your wonderful feedback! I'm happy to hear that our prompt service and quick responses have made a positive impact on your experience. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Inesa Hovakimyan
April 14, 2026
5
out of
5
rating by Inesa Hovakimyan
"Emma was seriously the best. Last week, she helped me out so much and made what could’ve been a stressful process feel easy and smooth. She’s super responsive, explains everything clearly, and actually cares about making sure you’re taken care of. You can tell she really goes the extra mile. I’m so glad I worked with her!"
We responded:
"Thank you for your wonderful feedback, Inesa! I'm delighted to hear that Emma made your experience easy and smooth. Her dedication and responsiveness are truly valued here. If you ever need anything else, feel free to reach out!"
Margarita Zelada
April 13, 2026
5
out of
5
rating by Margarita Zelada
"Thank you Mary for helping me update my beneficiaries on my life insurance policy today. Longtime customer (50 plus years). Excellent customer service!"
We responded:
"Thank you, Margarita! I'm happy to know you had a positive experience with our office. We’re dedicated to providing excellent service and appreciate your feedback. Let us know if there's anything else we can assist you with!"
Richard Pool
April 13, 2026
5
out of
5
rating by Richard Pool
"Mary has absolutely been the most helpful of anyone I have spoken to in the office. She gives the customer service you feel good about as a customer. Wonderful!"
We responded:
"Thank you for your review, Richard! I'm happy to hear that Mary provided such exceptional service. We strive to make every interaction positive and rewarding. If there's anything else we can assist you with, feel free to reach out!"
H B
April 7, 2026
5
out of
5
rating by H B
"Emma is truly one of the best agents I’ve ever worked with! From the very first phone call, she delivered exceptional customer service and made the entire experience smooth and stress-free. I asked her for a quote, and she went above and beyond—providing clear, detailed information while answering all of my questions with patience and confidence. Her knowledge, professionalism, and friendly attitude really stood out. Thank you Emma!!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Emma provided such outstanding service and made your experience smooth and stress-free. Her dedication and professionalism are truly appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
Sarah McKenzie
April 6, 2026
1
out of
5
rating by Sarah McKenzie
"Not sure how Helen inherited my account, but she is totally useless. I called about my renewal and spoke to Mary in her office. I told her the updated quotes I needed and made an appointment to speak with Helen about my questions the following week. Helen called me on the appointment date at the wrong time (it was input wrong in her calendar even though my email confirmation had the correct time) and had no idea why she was calling. Waited a week to sort out my renewal and she didn't even have notes on why I called in the first place."
We responded:
"Sarah, Thank you for sharing your feedback. We’re sorry to hear your renewal and coverage update experience didn’t meet expectations. We take customer communication seriously and have made multiple attempts to reach you by phone, along with sending an email with the information you requested. Our goal is to ensure you have the support you need throughout the renewal process. If there is anything else we can do to help, please reach out, we are here to help."
Vartouhie Berberian
April 6, 2026
5
out of
5
rating by Vartouhie Berberian
"Mary was very professional and has so much patience dealing with me. Thank you for your great help."
We responded:
"Thank you, Vartouhie! I'm happy to hear that Mary provided you with professional and patient service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Julie Lachner
April 3, 2026
5
out of
5
rating by Julie Lachner
"Very helpful and kind."
We responded:
"Thank you, Julie! I'm happy to hear that you found our service helpful and kind. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Gagik Badalyan
April 3, 2026
5
out of
5
rating by Gagik Badalyan
"I had an excellent experience at the State Farm office owned by Helena Soulakhian. The entire team is professional, welcoming, and truly cares about helping clients find the best coverage. My agent Emma was amazing — very knowledgeable, patient, and took the time to clearly explain all my options. She made the whole process simple and stress-free, and helped me choose the right policy for my needs at a great price. Helena Soulakhian runs a fantastic office with outstanding customer service. You can tell they genuinely care about their clients and go above and beyond to help. Highly recommend this State Farm office if you want reliable insurance and great support. Thank you Emma and Helena for the great service!"
We responded:
"Thank you, Gagik, for your wonderful review! I'm so happy to hear about your positive experience with our team. Emma is indeed a valuable member, and I'm glad she could assist you in finding the right policy. We strive to provide exceptional service and are grateful for your recommendation. If you ever need anything else, feel free to reach out!"
Pauline Nunez
April 1, 2026
5
out of
5
rating by Pauline Nunez
"Great Service this afternoon Susanna. Always a pleasure to work with ."
We responded:
"Thank you, Pauline! I'm happy to know that our team continues to provide you with great service. We truly appreciate your support and look forward to assisting you with any future insurance needs."
Maestro
March 31, 2026
5
out of
5
rating by Maestro
"As always Mary Yenokyan has been helpful and patient while providing a professional service. Thank you Mary."
We responded:
"Maestro, thank you for your wonderful feedback! I'm happy to hear that Mary provided you with helpful and patient service. Our team is dedicated to offering professional support, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Ciro Avila
March 20, 2026
5
out of
5
rating by Ciro Avila
"I had a great experience with Helena Soulakhian’s State Farm office. I called with a question about my policy and Mary was extremely helpful. She was very informative, patient, and took the time to clearly answer all of my questions. You can tell this office is professional and truly cares about their clients. I really appreciate the excellent customer service thank you!"
We responded:
"Thank you, Ciro, for sharing your experience! I'm happy to hear that Mary was able to assist you with your policy questions. Our team is dedicated to providing professional and caring service, and your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"